FLEXIBILITY, CANCELLATIONS & REFUNDS
All bookings are subject to the availability of chefs. We will always try our best to give you your first choice of date, but cannot guarantee that it will always be possible. Please book as far in advance as possible to increase the chances of being able to book your first choice. A surcharge may be applicable on bank and public holidays. This will be discussed with you if you request such a date.
Once you have booked a date for your dinner party or cooking lesson, if you need to re-schedule or cancel, we will always do our best to help. If you confirm your cancellation at least 7 days before the date booked, you will receive a full refund, minus a £20 administration charge. If you request a change of date or location at least 7 days before the date you originally booked, we will endeavour to meet your new requirements, subject to the availability of the chef. There is a £20 administration charge for this change.
We reserve the right to exclude certain high-cost ingredients from cooking lesson or dinner party menus (such as truffles, oysters, caviar and others). Should you wish to learn a dish (for a lesson) or eat a dish (for a dinner party) with one of these excluded ingredients, we will discuss the cost of doing so with you prior to your appointment.
KITCHEN EQUIPMENT REQUIREMENTS
You must have at least a minimum level of equipment in your kitchen. We will check what equipment you have on booking and discuss any potential issues.
OTHER TERMS AND CONDITIONS
The Paypal pages accessed through www.chefscompliments.co.uk are secure and any personal details obtained about you will be kept only in accordance with the principles of the Data Protection Act 1998. You must bear the risks associated with using the internet when looking at or booking from our website.
Nothing in these Terms and Conditions shall exclude the liability of Chef’s Compliments for personal injury or death caused by its negligence.
By means of your order and/or registration to our mailing list, you are agreeing with these General Business Terms and Conditions.
We reserve the right to amend these Terms and Conditions from time to time without notice.